


This has gone to the ridiculous at this point, and I'd like a solution, please. In uninstalling I lost sim families I've been playing since the first day the game was released. I'm not about to repurchase the base game, especially since it worked just fine with EVERY expansion pack prior to Island Paradise. I was told to get the super patch (Um, the BASE GAME WILL NOT INSTALL! I HAVE NOTHING TO PATCH!) and then I got a list of the order of Sims releases - and how that is going to help me, is a mystery. Fort Myers Beach was particularly hit hard by the 15-foot storm surge. I've spent a total of FOUR hours with Live Chat today and NOTHING is fixed or even explained. Six months after Hurricane Ian stormed across Southwest Florida, people in many areas are still struggling to rebuild. When I click "install on the base game," the Install wizard pops up, asks me for my preferred language, I select that and then I get the blue bar in the "My Games" section of Origin which cycles through a couple of times and then.

I purchased Island Paradise today, and when I tried to install it, I received a pop-up message telling me my base game was out of date and needed to be uninstalled/reinstalled.
